Frequently Asked Questions
Everything you need to know about your MAHI Leather purchase.
How long will it take for my order to arrive?
Each MAHI Leather item is made to order to ensure quality. Domestic shipping typically takes 3-5 business days, while international orders usually arrive within 7-10 business days.
What kind of leather do you use for your products?
We use 100% full-grain cow leather, which is the highest quality leather available. It is durable, develops a beautiful patina over time, and is ethically sourced.
Can I personalize my leather bag?
Yes, we offer custom embroidery services. You can choose to have your initials or name stitched onto most of our bags and accessories for a unique touch.
What is your return policy?
We offer a 30-day return policy for all non-personalized items. Goods must be in their original condition. Please note that custom-embroidered items are final sale unless there is a manufacturing defect.
How should I care for my leather product?
To maintain the longevity of your leather, we recommend using a specialized leather conditioner every 6 months and avoiding prolonged exposure to direct sunlight or heavy rain.
Do your products come with a warranty?
Every MAHI Leather product comes with a 1-year warranty covering manufacturing defects in materials and workmanship to ensure your complete satisfaction.